Shipments and Returns
All Orders Except Custom Orders Are Sent Within 3 Working Days from Payment
Orders are sent via courier with tracking from our site in Howick, KZN. You can select your prefered courier option during checkout. Options include The Courier Guy or Fastway Couriers to your door; and for mats and small rugs under 60cm Pudo delivery to your nearest Pudo locker.
Shipping fees include handling and packing fees as well as courier delivery costs.
Custom orders timeframe for shipment will be quoted on when once a quote request is made.
Jan 2025 - July 2025 Free South African Shipping on all orders over R1000
Returns
If for whatever reason you are not completely satisfied with your order, please contact us right away to arrange a return for repair or refund.
Please note that for custom rugs are only eligible for return for repair.