Terms and conditions of use

1. Introduction

Welcome to Havenly. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

2. Use of the Website

You agree to use this website for lawful purposes only. You must not use it in any way that breaches any applicable local, national, or international law or regulation.

3. Product Information

We strive to ensure that all product descriptions and pricing are accurate. However, errors may occur. If we discover an error in the price or description of a product you have ordered, we will inform you as soon as possible and give you the option to reconfirm your order or cancel it.

4. Orders and Payment

By placing an order, you are offering to purchase a product subject to these terms and conditions. All orders are subject to availability and confirmation of the order price. Payment must be made in full at the time of ordering.

5. Delivery

We aim to deliver products within the estimated timeframes; however, delays can occur. We are not liable for any delays or failures in delivery caused by circumstances beyond our control.

6. Returns and Refunds

If you are not satisfied with your purchase, you may return it within 28 days of receipt for a refund or exchange, provided the item is unused and in its original packaging. Please refer to our Returns Policy for more details.

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Havenly and is protected by South African and international copyright laws. Unauthorized use of this content is prohibited.

8. Limitation of Liability

To the fullest extent permitted by law, Havenly shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of this website or the purchase of products.

9. Changes to Terms and Conditions

We reserve the right to amend these terms and conditions at any time. Any changes will be posted on this page, and it is your responsibility to review them regularly.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of South Africa. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the South African courts.

11. Contact Information

For any queries regarding these terms and conditions, please contact us.